Client Charter Program aka Rewards for Being Awesome and Loyal
Earn points for our salon, spa and boutique... good for discounts and free stuff.
Created for instant gratification, economic satisfaction, brilliant cut, color and style the Client Charter is your prescription for looking great, feeling fabulous all of the time.
We update the client charter every month for patronage and loyalty and provides the best bang for your buck at Douglas Carroll.
How to Earn Points
- Online Booking
- Product Purchase Rewards
When you purchase a product, pre-book, refer a client and many new weekly opportunities, you receive points to get our services free at a future date! See more below.
How to Redeem Points
Redeem your points when you have enough points to cover the entire cost of a service costing $25 or more, or a product costing $12 or more.
1,000 Reward Points = $ 1 US
- Please note that all points clear and reset on January 1st of each year.
Every Time Rewards
- 1,000 Points for each retail product purchased, costing $12 or more
- 2,500 Points for every pre-booked appointment
- 2,500 Points for booking your appointments online, which you can do here
- 20,000 Points for every new client you refer to the Douglas Carroll Salon
New Ways to Earn
Douglas Carroll offers weekly specials that will increase your rewards. All new rewards will be posted weekly under DCS news. Learn More
On the day of your service, when you pre-book your next appointment for within SIX weeks, you'll receive a bonus 2500 points on that date when you return.
Rewards for Bringing a Friend
Our most popular promo is from 11:30 till 4:30 Monday-Thursday. Rewards for bringing a friend means existing clients can bring a friend who has never been to Douglas Carroll and you get two cuts and/or colors for the price of one. New to the salon clients can also bring a new to the salon friend and take advantage of the same offer.
Client Charter Policies
For Rewards for Bringing a Friend, existing clients must refer a person who is new to the salon.
If you are new to the salon then you can bring another new-to-salon friend to use this offer. Both appointments must be booked on the same day with the same stylist.
If you bring more than one friend, so long as all appointments are booked together and fulfilled on the same day, each person will receive a 50 percent discount on the cost of their service. If there is an odd number, one person may see a different stylist.
The offer is applicable January 2014 through March 2014. Subject to availability this promotion is also applicable to Douglas Carroll, but cannot be combined with any other promotion.
Douglas Carroll Salon reserves the right to cancel these promotions at any time.
Please be aware of our salon cancellation policy: if you cancel your appointment with less than 24 hours notice you will be charged the full fee for the service.